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Head of Community

Our Purpose

Welcome to Gearhouse! Started in September 2021, we’re on a mission to increase equitable access to the outdoors and community around outdoor adventure, education, and gear in a one-stop shop. 

 

We’re dedicated to making Seattle home for those that want to get after all that the PNW has to offer by offering opportunities to connect and learn. When combined with a welcoming and warm social space and unlimited access to gear, we're a powerful tool to helping people make the most of their time here. We break down the barriers to entry that intimidate new adventurers by encouraging peer-to-peer knowledge sharing and providing opportunities to find new adventure partners and try new activities. We aim to introduce and develop a love of the outdoors for those new to exploring while also providing opportunities and paths for those already dabbling to develop more skills and expand their limits.

 

Job Overview

 

Big Picture

As Head of Community, you are responsible for curating a custom member experience, develops an evolving and unique array of community and affinity oriented events, and responds to the continually growing and changing Gearhouse community. You are responsible for structuring the overall experience of the being a member of the Gearhouse community. Through engaged membership and inspired offerings, you ensure a welcoming community for Gearhouse as a whole and deliver on Gearhouse’s potential to provide belonging and support in the outdoor community.

 

You’ll bring a high level of stoke for the outdoors and break down barriers to accessing it, while understanding the importance of building a sense of welcoming, belonging, and community for all. 

 

The Day to Day

As Head of Community, you reliably plan and execute a full calendar of activities, both in our community space and in the field.  You directly engage with members to better understand how to develop a range of events that may appeal to all Gearhouse members or may be tailored to affinity groups, sports, or activities giving members a sense of confidence in their outdoor pursuits while fostering opportunities for connection with other members. You’ll work with gear and cafe staff and our Head of Adventures to ensure a seamless experience for all visitors, guests, and members. 

 

Responsibilities and Duties

 

  • Develop and execute an overall community strategy in collaboration with existing and potential members, teammates and the CEO.

  • Develop seasonal and perennial programming and events.

  • Execute landmark events across the year.

  • Ideate and implement systems and infrastructure that improve the execution of events and experience of community members.

  • Identify new areas of opportunity for expanding and deepening membership engagement.

  • Host in-person events.

  • Cultivate a welcoming and warm environment for all attendees across all experiences.

  • Collaborate with the other areas of Gearhouse (Cafe, Gear, Marketing) to create mutually beneficial events.

 

 

Qualifications

Location and Availability

Must be local to Seattle and able to run in person weeknight events at our Capitol Hill location and occasionally around the PNW and occasional weekend events in the field at our Capitol Hill location regularly. Must be able to support a total 10 hours per week "office hours" remote or in person at the cafe several days a week with other team members.

Education

No minimum education criteria.

 

Experience

Event creation, group experiences (through teaching, instructing etc.) or other event, community or people-facing experience.

 

Specific skills

Highly capable with computers and using various software programs for project management, internal communications

 

Personal characteristics

  1. Passion for the outdoors and interest in varied outdoor activities.

  2. Cultural sensitivity and love of other’s diverse backgrounds and experiences.

  3. High level of flexibility and adaptability

  4. High energy and enthusiasm for others

  5. Self awareness of communication styles, personal areas of growth and work-related needs

  6. Ability to advocate for ideas and express opinions

 

Physical Abilities

Able to handle outdoor gear, bending, reaching, lifting large items of varied shapes (such as kayaks, skiing equipment, folding tables etc.)
 

Preferred

  1. Knowledge of the natural regions of the PNW.

  2. Wilderness First Responder

  3. Valid driver’s license and comfort driving vans with passengers

  4. Able to participate in various outdoor activities

Compensation

Compensation commensurate with experience ranging from $22-$27/hr. Looking for someone to contribute 20 to 35 hours per week with opportunities for expansion of hours, responsibilities, and pay.

 

As a Gearhouse employee, you will also have access to available inventory for your own adventures. Hate your pack and want to try a new one? Never tried an inflatable kayak before? Using our gear will help you provide a better customer experience, so we encourage you to take out our stuff!  

Gearhouse believes in work/life harmony and taking care of its employees. Opportunities for advancement and benefits based on Gearhouse’s continued growth and success.

How to apply

Email your resume, and a couple of paragraphs on why you’re a good fit for the role to tessa@joingearhouse.com, jason@joingearhouse.com, and evan@joingearhouse.com.

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